Different countries have different shipping time. You can check the estimated shipping time when you choose the shipping method for the order. Please note: The Shipping time is not the Total time. Total time (Expected) = Processing time (Expected) + Shipping time (Expected). The shipping time is only an estimated time that based on past experience. It does not mean that we promise that the package will be delivered within this time. Please kindly know that the international shipping time will be different due to bad weather, flight delays, long customs clearance time, etc. These are beyond our control.
Milanoo will never charge you extra fees. If you are asked to pay an extra fee when delivery, please check the details of the fee with deliveryman. Under normal circumstances, this fee may be the cost incurred during customs clearance. This fee is the responsibility of the customer. Our goods are all from China, so when the package arrives in your country, the customs of your country may charge you a fee.
We accept VISA, MasterCard, American Express, Japanese Credit Bank (JCB), Diners Club, Maestro and PayPal.
If you do not like the product or if the size is not suitable, you can submit a Return & Exchange request within 15 days of receiving the product. However, please note that some products cannot be appropriate for Returns & Exchange applications, such as products with custom made, disposable, swimsuits, close-fitting lingerie and underwear, pet supply, used and damaged, etc.
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