Puro Sound
Puro Sound Labs, the world's leading manufacturer of premium, safe children and adult headphones. Established in 2014, Puro Sound Labs is dedicated to fighting the growing epidemic of Noise-Induced Hearing Loss by providing healthy, affordable, high-quality listening products.

Special Terms: Member Rewards are not earned on gift wrapping, shipping or delivery fees, promotional credits, discount codes (unless that coupon or discount code is valid and listed within the Service), returns, cancellations, refunds and transaction fees. Member rewards are not eligible on gift card orders, or orders redeemed with a gift card or voucher. Member rewards are not eligible on orders made outside of the US. Member rewards are earned on eligible purchases made through our Program in accordance with our Terms of Service. Additional merchant terms of service may apply.
Puro Sound offers
Shipping Policy
Please keep in mind that once we send the package it is out of our hands and we have no control over what the shipping company does with the package. We are a small company and our offices are closed on Saturday and Sunday any orders placed after 3pm Friday and over the weekend will be processed the following Monday.
Tax Policy
Taxes and duties will be displayed at checkout where applicable.
Payment Policy
We accept Visa, Mastercard, American Express, and PayPal.
Return Policy
Please email our warranty team at support@purosound.com and you must include the order number or copy of the order receipt. Please also include the issue you are experiencing with the headphones. All warranty service request must have the order number from the original purchase to verify the order before a headset can be replaced. None verified orders will not be eligible for warranty replacement.

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*one time points reward, minimum purchase and contract length may be necessary and other conditions may apply. Please see the store general terms and conditions and/or store's product specific terms and conditions.