Domestic Orders – We ship domestic orders through USPS or UPS. You will see all our shipping options upon checkout. Upon completion of your order you will receive tracking information via email. Please note that we are not responsible for any shipping delays with USPS or UPS, once an order is placed we have not control over how long it takes to get to you. International Orders - We are happy to ship international orders using USPS International Mail, Global Post or UPS, all shipping orders will be offered at checkout. Please note that we have to declare the actual value on the customs form and we cannot guarantee a specific delivery date through USPS. Your international order may be subject to local custom and duties once the order reaches your country; please contact your local customs office for more information on this matter. * Isabelle Grace Jewelry is not responsible for additional duties or taxes.
We accept Visa, Mastercard, Discover, American Express and Paypal.
Due to the original nature of each piece, we are unable to accept returns or exchanges on one-of-a-kind pieces which include all of our personalized jewelry. ALL personalized items are final sale. All of our rings are custom made and are considered final sale. We can exchange non personalized rings for sizing issues, please contanct us to find out how. Non Personalized items may be exchanged for full store credit or credit back to your original form of payment minus a 15% restocking fee within 7 days of receiving the product. Products must be in original condition and packaging and be unworn. Customers are resposible for shipping fees Please contact us for instructions.
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