NAKTO
NAKTO has been established for seven years and is committed to providing wide tire electric bicycles, urban electric bicycles, mountain electric bicycles, and foldable electric bicycles. The number of NAKTO riders is growing rapidly and has quickly become one of the fastest growing electric bicycle companies in the United States.

Special Terms: Member Rewards are not earned on gift wrapping, shipping or delivery fees, promotional credits, discount codes (unless that coupon or discount code is valid and listed within the Service), returns, cancellations, refunds and transaction fees. Member rewards are not eligible on gift card orders, or orders redeemed with a gift card or voucher. Member rewards are not eligible on orders made outside of the US. Member rewards are earned on eligible purchases made through our Program in accordance with our Terms of Service. Additional merchant terms of service may apply.
NAKTO offers
Shipping Policy
We ship from our warehouse at: Cathy Logistics Inc-01 19835 E Walnut Dr N City of Industry, CA 91789, USA. All e-bikes in stock would ship out in 1-3 business days. All in-stock accessories & components would ship out in 7-10 business days. It will take 3-5 business days to arrive. We delivery by FedEx, UPS and USPS, based on the size/weight of your order and your delivery address. Free shipping for any bikes in US continent in the whole site. We ship nationwide in USA, EXCEPT Alaska, Puerto Rico & Hawaii. For customers who live in Canada, please email us at support@nakto.com for more information. We DO NOT ship to PO BOXES.
Tax Policy
Taxes and duties will be displayed at checkout where applicable.
Payment Policy
We accept credit card payments, Shop Pay, Klarna, and Paypal.
Return Policy
Our return policy is as follows: If a return is initiated within 14 days, the customer will receive a full refund. For returns made between 14 days and 2 months, the customer will receive an 80% refund. Returns made between 3 and 4 months will be eligible for a 70% refund, while those made between 5 and 6 months will receive a 60% refund. Unfortunately, returns and refunds are not accepted for items returned after 6 months. Please note that only regular priced items could be refunded. Sale items are NOT eligible for refund nor return.

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*one time points reward, minimum purchase and contract length may be necessary and other conditions may apply. Please see the store general terms and conditions and/or store's product specific terms and conditions.