Due to COVID-19, it takes more time to make one dress. For our wedding & party dresses, it take 25-35 business days to make right now. Please kindly make your order ealier, so we can have enough time to work on it. If your order contains multiple items, they will be shipped together. Processing time differs from category to category. Please refer to the product details page for more precise processing to better estimate when you will receive your order. Specific processing time depends on the items. Some items can be shipped in 24 hours, please check the product details page for the exact Processing Time.
Taxes and duties will be displayed at checkout where applicable.
We accept Visa, MasterCard, American Express, Discover, JCB, and PayPal.
Submit a return request at Contact Us to Customer Service within 3 days of receiving your order. Please include the reason for return and photographs for verification. Once we have approved your request, you will be sent a return address. Please send your item(s) using local post within 7 days from receiving the return confirm from us. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank). Original shipping fee & return shipping fee will not be refunded. Note: Please Contact Us if you want to return an item. Return without prior discussion and authorization will not be accepted.
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