We can ship anywhere in the United States and certain other countries. Most in-stock items are processed for shipping on the same day of ordering. Because shipments are processed from our warehouse in Indiana, and we are located in Oregon, we are unable to cancel, alter, or combine shipments once they are made. Please note that we do not ship on Saturdays, Sundays, or nationally observed US holidays and so some orders may take up to 48 hours to process. You can expect US domestic shipping to take around 3-4 working days unless there are any seasonal or COVID delays. Please note that all expedited UPS services, such as Next Day Air and the like, are from when the package is received by UPS, not from the date the order is made on our site or processed at our warehouse. We do also offer a more “budget” type shipping option, via USPS, for domestic US orders that weigh less than 1 lb. Please note that in the current times with COVID, this is a less reliable and longer shipping service.
Taxes and duties will be displayed at checkout where applicable.
We accept Visa, Mastercard, American Express, and PayPal.
You may return most new, unopened items within 30 days of delivery for a full refund. If you need to return an item, please first contact us at hello@feltpaperscissors.com. This will ensure your return is refunded correctly. Our address for returns is Lia Griffith Media LLC, 715 NE Lawrence Ave, Ste 101, Portland, OR, 97232. We’ll notify you, via e-mail, of your refund once we’ve received and processed the returned item. Please note there are no returns and refunds on digital products purchased. Return shipping will be at your cost. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
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