We work very hard with our suppliers and warehouses to minimize lead times at all levels. For items shipping by truck or small package carriers, we allow up to 1 week for transit time. On White Glove shipments we allow up to 2 weeks for transit due to the special handling required on these deliveries. The delivery dates shown on your acknowledgement reflect both the time it takes us to ship the product and the transit time depending on the method of transportation. Should you have an immediate need for an item, please call one of our sales specialists at 1.866.264.0734. We will be glad to help you select products that can ship on a priority basis.
Taxes and duties will be displayed at checkout where applicable.
We accept Visa, MasterCard, American Express, and Discover.
We stand behind every product we sell. If for any reason you need to return your order, contact our customer care department within one week of receipt at 1.866.264.0734 or Contact Us to review your options. All returned products must be in new condition and in the original packaging. We use a unique returns service that does all of the paperwork for you at our request. We cannot accept returns without required authorization. Unauthorized returns will be non-refundable. Depending on circumstances, outbound and return freight charges, as well as a restocking charge, may apply. In the event damage is apparent at delivery, it is imperative you contact customer service at 1.866.264.0734 or Contact Us immediately. We are experts at resolving damage situations provided we are notified on a timely basis. Proper notation of damage ( “carton crushed”,” box torn”, etc. will suffice) on the delivery receipt will ensure our ability to fully refund or replace your purchase. Carrier regulations require notification within 7 days of receipt of the merchandise.
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