Chantecaille
Purchase plant-powered botanical skincare and color cosmetics. Chantecaille is a preeminent luxury brand for serious skincare and beautifying cosmetics. Its products are formulated with a pure concentration of natural botanicals and technological innovation guaranteed to heal and revitalize customers' skin.

Special Terms: Member Rewards are not earned on gift wrapping, shipping or delivery fees, promotional credits, discount codes (unless that coupon or discount code is valid and listed within the Service), returns, cancellations, refunds and transaction fees. Member rewards are not eligible on gift card orders, or orders redeemed with a gift card or voucher. Member rewards are not eligible on orders made outside of the US. Member rewards are earned on eligible purchases made through our Program in accordance with our Terms of Service. Additional merchant terms of service may apply. Some SKUs are not eligible for rewards.
Chantecaille offers
Shipping Policy
We currently ship to the United States and Canada. We are unable to ship to international destinations, American Samoa, Guam, Northern Mariana Islands, U.S. Virgin Islands, hotel addresses, and APO/FPO addresses. Chantecaille.com is not responsible for any issue with an order sent to a freight forwarding company / 3rd party shipper. This includes damage to items, missing items, defects or material difference. Please contact the freight forwarding/3rd party shipper with these concerns. Orders are processed within 1-3 business days. Once FedEx has retrieved packages from our warehouse, delivery will generally occur within 5-7 business days.
Tax Policy
We are required by law to apply sales tax to orders (including shipping & handling) for the following states: AZ, AR, CA, CT, CO, FL, GA, HI, IL, IN, MA, MI, MO, NC, NJ, NV, NY, OH, OR, PA, SC, TX, VA, and WA.
Payment Policy
We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, and PayPal.
Return Policy
We hope you love our products as much as we do! If you would like to request a return, please email us directly at Web.Returns@Chantecaille.com and include your order number, the exact items you are returning, a reason for the return and whether they have been used or not. Returns must be requested within 30 days of purchase. New items are eligible for a refund of the purchase price while any gently tested or swatched products are eligible for a site credit of the purchase price only. If you are returning a set or bundle, all items must be received back for a refund or site credit.

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*one time points reward, minimum purchase and contract length may be necessary and other conditions may apply. Please see the store general terms and conditions and/or store's product specific terms and conditions.