ECOVACS
ECOVACS Robotics cares about innovating solutions to enhance your lifestyle. They design robots that help you to live smart, enjoy life. Chosen by over 15,000,000 families around the world, they build a world where your home asks less of your attention, becomes more seamless and powerful, and frees you to spend more time doing what you love.

Special Terms: Member Rewards are not earned on gift wrapping, shipping or delivery fees, promotional credits, discount codes (unless that coupon or discount code is valid and listed within the Service), returns, cancellations, refunds and transaction fees. Member rewards are not eligible on gift card orders, or orders redeemed with a gift card or voucher. Member rewards are not eligible on orders made outside of the US. Member rewards are earned on eligible purchases made through our Program in accordance with our Terms of Service. Additional merchant terms of service may apply.
ECOVACS offers
Shipping Policy
We ship within the Continental United States with the exception of Alaska,Hawaii, Puerto Rico. We cannot deliver to P.O. boxes, private mailbox stores, United States territories, or addresses outside the Continental United States. For more protection, a signature will be required on delivery for orders above $500. Ground: Free shipping for orders with an actual payment amount of $49.99.
Tax Policy
Taxes and duties will be displayed at checkout where applicable.
Payment Policy
We accept credit card (Visa, MasterCard, Discover, American Express), and Affirm.
Return Policy
Ecovacs Online Store customers are allowed a 30-day refund or exchange period, provided that all requirements under this refund/exchange policy are met to receive a full refund. To qualify, you must provide the original receipt, a Return Material Authorization (RMA) number, the original packaging, and all accessories originally included with the product.

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For information on how we use your data and important limitations to our liability please see our Privacy Policy

*one time points reward, minimum purchase and contract length may be necessary and other conditions may apply. Please see the store general terms and conditions and/or store's product specific terms and conditions.