Cristel USA
CRISTEL is a French manufacturer and seller of premium stainless steel cookware and the innovator of the detachable handle cookware concept.

Special Terms: Member Rewards are not earned on gift wrapping, shipping or delivery fees, promotional credits, discount codes (unless that coupon or discount code is valid and listed within the Service), returns, cancellations, refunds and transaction fees. Member rewards are not eligible on gift card orders, or orders redeemed with a gift card or voucher. Member rewards are not eligible on orders made outside of the US. Member rewards are earned on eligible purchases made through our Program in accordance with our Terms of Service. Additional merchant terms of service may apply.
Cristel USA offers
Shipping Policy
Currently, products sold on the Cristel USA website can be delivered to all fifty states, Canada, and Mexico. There is an average processing time of 2-3 business days, then an additional 2-5 business days of transit time within the contiguous United States. Business days exclude weekends and holidays. An email containing tracking information will be sent to you when your order has shipped.
Tax Policy
Taxes and duties will be displayed at checkout where applicable.
Payment Policy
We accept credit card (Visa, MasterCard, American Express), Apple Pay, Google Pay and PayPal.
Return Policy
Please notify us immediately of any issues with your order. We can be reached at the address below: customerservice@cristelusa.com. If after communicating with our customer service team, within 7 days of receipt, your order is deemed non-satisfactory, we will accept returns within 30 days from the date of purchase. A $25.00 restocking fee applies to all returns. Original shipping charges are non-refundable.

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