Orders which include back-order or pre-order items will ship as soon as these products are available. We are unable to ship to multiple addresses at this time. For shipments to multiple addresses, please place separate orders for each shipping address. If a customer requests shipment to an incorrect or invalid address, or for international shipments fails to pick up their package from customs, we reserve the right to charge a re-shipping fee. Shipping charges are non-refundable. In the event of a return or if a package isn't deliverable by a carrier - only the cost of the merchandise is eligible for a refund. Orders are shipped on business days only. Business days are Monday-Friday, excluding holidays within the United States. RapidPure is not responsible for delays due to weather. We recommend checking the carrier website for information regarding weather delays in your area.
Where applicable, we charge U.S. and Canadian sales tax. You will see this charge applied on your order after you enter your shipping address. In some states, you may see this formatted as two rates (ex: City and State), which add up to the total amount due.
We accept Visa, MasterCard, Discover, American Express, Diners Club, PayPal, Apple Pay, Google Pay, Shop Pay, Meta Pay, and Venmo.
We stand behind everything we sell. If you're not satisfied, we are happy to offer you the option to return or exchange your RapidPure online order within 100 days of purchase. Proof of purchase may be requested. To initiate a return, contact us here if you are within the 100-day return window. At this time, shipping costs and items marked “final sale” are non-refundable. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.
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