The shipping and handling charge is intended to compensate Canon USA for the cost of handling your order, packaging the product(s) you have purchased, and delivering it/them to you or to the recipient you designate. Prior to submitting your payment information, you will have the opportunity to review the applicable shipping and handling charge. The Canon Online Store ships merchandise to street addresses within the 50 United States and the District of Columbia only. The Canon Online Store only accepts billing and shipping addresses in the 50 United States and the District of Columbia. We do not ship orders to APO/FPO or P.O. Boxes, and we do not ship to Guam, Puerto Rico, or the U.S. Virgin Islands. Please avoid using "vanity addresses," as this could result in a delay in delivery. We do not allow address changes after an order has been confirmed.
Prior to submitting your payment information, you will have the opportunity to review product prices, sales tax, and shipping and handling charges. Applicable sales and use tax is charged on all orders, except for orders being shipped to Delaware, Montana, New Hampshire, Oregon, and certain local jurisdictions in Alaska that have adopted a local sales and use tax as permitted under Alaska law. If you feel that you may be entitled to a sales and use tax exemption because you are exempt from federal income tax under Section 501(c)(3) of the U. S. Internal Revenue Code, or are otherwise exempt from state and local sales and use taxes (for example, if you are a member of an Indian tribe recognized by the United States government and the merchandise is to be delivered to you on an Indian reservation in the United States) , please call our Customer Support team toll-free at 1-800-385-2155 so that you can provide the applicable sales and use tax exemption certificate.
We accept American Express, Discover, MasterCard, and Visa. If you select PayPal or PayPal Credit as your payment option, you will continue through the standard checkout process. To use PayPal or PayPal Credit, your country of residence must be the U.S. You may also pay by a check drawn on a bank account located in the United States by calling our Customer Support team. You may pay by wire transfer via a bank account located in the United States. The Canon Online Store allows you to split your payment across multiple accepted cards. You can combine gift/pre-paid cards (issued by Visa, MasterCard, and Discover) and credit/debit cards. If you are using a gift card and an accepted credit or debit card for payment, please enter the gift card information first, then enter the credit/debit card information. Please register your gift card with the card issuer (providing your name and billing address) and confirm the available balance prior to placing your order.
The Canon Online Store will accept, for return or exchange, defective or unopened merchandise purchased at the Canon Online Store, subject to the exceptions and timeframe for returns listed below: All merchandise returned to the Canon Online Store must be in the original packaging with all original items (such as manuals, cables, etc.) accompanying the merchandise and a copy of the invoice/packing slip included to be eligible for return or exchange. Shipping and handling fees from your original order will not be refunded, unless the merchandise is determined by the Canon Online Store, in its sole discretion, to be defective.
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