We are committed to do all in our power to ensure our clients’ orders are completed fully and without delay. However, please note orders' arrival dates cannot be guaranteed as the volume of orders, postal mishandling and technical malfunctions could have an influence. We ship Monday through Friday, excluding weekend and select holidays. It takes 5-10 business days to process your order. Once the order is processed and shipped out, an email with your tracking number will be sent. We only offer regular shipping at this time. Transit time and courier service may vary depending where your item was shipped from. Please note, all our packages are shipped with signature requirement. Kindly provide an address where a recipient will be available to sign for the package. If no one is available at the time of the delivery the package will be returned to our warehouse.
Typically, applicable customs or import duties are charged when the package arrives at its destination country. Fees on a shipment have to be paid by the receiver (also applicable to retail and wholesale customers). These fees are paid to your local carrier or government. These fees are not implemented or collected by MATT & NAT and thus cannot be refunded. MATT & NAT does not have control over these fees and cannot estimate or confirm what the fees would be since customs policies and import duties vary from country to country. We recommend contacting the local customs office for information on fees before placing your order to avoid unforeseen charges.
We accept Visa/MasterCard. Our website is sensitive to debit credit cards and may not accept it. We suggest using a regular visa or master card to make your purchase.
We want you to be completely happy with your purchase. If for any reason you are not satisfied, please return or exchange the item(s) within 30 days of the purchase date in its original condition. Final Sale: All clearance or discounted items are FINAL SALE and are not eligible for return or exchange.
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with our Policy on Privacy and Data Protection.
Content of any store advertisement or coupons displayed on this website (and its compliance with
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For information on how we use your data and important limitations to our liability please see our
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may apply. Please see the store general terms and conditions and/or store's product specific terms
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