Indochino offers free worldwide shipping on orders over $150 USD ($165 AUD). For orders under $150 USD ($165 AUD), Indochino charges a flat rate of $20. Gift cards, Tailor’s Kits and tape measures ship on us, but are not counted towards the $150 ($165 AUD) free shipping threshold.
Depending on where your order ships to, you will be required to pay additional taxes based on the taxation requirements of the destination.
We accept Visa, Mastercard, American Express, PayPal, and Indochino Gift Cards.
Please note that we do not offer refunds as all our garments are made according to your measurements and built to fit your needs, no one else's. If there is any issue with the fit, quality, or construction of your garments, please contact Customer Experience within 10 days of receiving your order.
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