Lorena Canals

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Lorena Canals

4.5% Cash back

Lorena Canals is a recognized European designer, creator of the washable rug concept.

Special Terms: Member Rewards are not earned on gift wrapping, shipping or delivery fees, promotional credits, discount codes (unless that coupon or discount code is valid and listed within the Service), returns, cancellations, refunds and transaction fees. Member rewards are not eligible on gift card orders, or orders redeemed with a gift card or voucher. Member rewards are not eligible on orders made outside of the US. Member rewards are earned on eligible purchases made through our Program in accordance with our Terms and Conditions. Additional merchant terms and conditions may apply.

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Lorena Canals offers

Shipping Policy
Enjoy Free Shipping on orders over $99 (excluding Hawaii and Alaska). All orders will ship from Yardville, NJ. For Free Shipping we use least expensive carrier to your destination. Usually but not limited to Fed Ex. We only offer free shipping to the contiguous U.S. Estimated delivery time: 3 days (East Coast) to 7 days (West Coast). Lorena Canals would like to inform that we will not deliver to a PO box address. Our web domain lorenacanals.com/us only ship orders inside USA and Canada. If you want to order outside USA or Canada, please, visit us in lorenacanals.com.

Tax Policy
Taxes and duties will be displayed at checkout where applicable.

Payment Policy
We accept Visa, Visa Electron and MasterCard. The money will be taken online, in other words in real time, through the payment gateway of the bank in question, once it has been established that the data are correct.

Return Policy
In the event of not wishing to keep a product, you have 15 calendar days to return it, counting from the day you receive it. The return is free exclusively when Lorena Canals manages the return. If the customer sends a product on his own, it will always be at his own expense. To request the return service, you must contact our Customer Services team by email (help@lorenacanals.com), or by phone (+16096430188), from Monday to Friday from 9 a.m. to 4 p.m., GMT+1, indicating your order number, the item you want to return, and the reason you want return the product. This information helps us improve our service and products.

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*one time points reward, minimum purchase and contract length may be necessary and other conditions may apply. Please see the store general terms and conditions and/or store's product specific terms and conditions.