Kiehl's
Unique formulations made with the finest, naturally-derived ingredients to assure the highest quality of skin and hair care.

Special Terms: Member Rewards are not earned on gift wrapping, shipping or delivery fees, promotional credits, discount codes (unless that coupon or discount code is valid and listed within the Service), returns, cancellations, refunds and transaction fees. Member rewards are not eligible on gift card orders, or orders redeemed with a gift card or voucher. Member rewards are not eligible on orders made outside of the US. Member rewards are earned on eligible purchases made through our Program in accordance with our Terms and Conditions. Additional merchant terms and conditions may apply.
Kiehl's offers
Shipping Policy
Our standard shipping carrier is FedEx Smartpost – which operates in conjunction with the United States Postal Service. As is standard practice, the USPS does not deliver on Sunday; thus, we kindly ask that you anticipate 4-8 business days for shipping. Standard shipping charges will apply. Orders shipped to Alaska, Hawaii, and the U.S. Virgin Islands takes 4-6 weeks. We do not ship outside the U.S. at this time.
Tax Policy
All orders shipped from Kiehls.com will be subject to sales tax, applicable in accordance with the tax code of the state and city to which the order will be shipped. Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected on your order confirmation e-mail and packing slip.
Payment Policy
We accept American Express, MasterCard, and Visa.
Return Policy
Should you ever buy anything from us that is not pleasing to you, you may return any of our products, to the original point of purchase, for a full 100% money-back guarantee. Customers who purchase products from Kiehl's website may return them by mail. Please call 1-800-KIEHLS-2 (1-800-543-4572) for more details.

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