Cole Haan
After nearly a century of rewriting the rules, it still never gets old for Cole Haan. Today, the American-born lifestyle brand equips and empowers people everywhere to work for what they believe in—through boundary-pushing innovation, timeless craft, and versatile comfort.

Special Terms: Member Rewards are not earned on gift wrapping, shipping or delivery fees, promotional credits, discount codes (unless that coupon or discount code is valid and listed within the Service), returns, cancellations, refunds and transaction fees. Member rewards are not eligible on gift card orders, or orders redeemed with a gift card or voucher. Member rewards are not eligible on orders made outside of the US. Member rewards are earned on eligible purchases made through our Program in accordance with our Terms of Service. Additional merchant terms of service may apply.
Shipping Policy
Delivery estimates exclude weekends and holidays, and are pending credit card approval. Cole Haan reserves the right to hold any order for suspected fraud and/or billing and shipping validation. Affected customers will be notified by Cole Haan Customer Service. Delivery estimates exclude weekends and holidays, are dependent on order being placed before 12pm ET and are pending payment approval.
Tax Policy
Cole Haan is required by law to charge sales tax on all purchases that are shipped to states where Cole Haan has retail stores. Some states tax shipping charges, as well as the purchase total. Sales tax on shipping is not refundable on returned merchandise. Please note that order totals reflect estimated tax. The actual charge to your credit card will reflect all applicable state and local taxes calculated at the time your order ships.
Payment Policy
We accept Visa, Mastercard, American Express, Discover, and PayPal.
Return Policy
Every Cole Haan product is backed by our long-standing tradition of quality and craftsmanship. Cole Haan will accept any unworn or unaltered merchandise within 30 days of the original purchase date. Cole Haan reserves the right to deny refunds for a returned item that does not comply with this policy. For products purchased on www.ColeHaan.com, original shipping charges and any shipping taxes are non-refundable. Please allow 2-3 business days to process your return once received at our warehouse. You will receive a refund based on the original form of payment. Please allow up to one billing cycle for the credit to post to your account. To return or exchange an item, please pack it in its original condition.

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*one time points reward, minimum purchase and contract length may be necessary and other conditions may apply. Please see the store general terms and conditions and/or store's product specific terms and conditions.