Normally, after the order has been paid, the warehouse needs 1-3 days to process your order (except for pre-sale items). You will receive a notification once your order has been shipped. Orders over $39 ship for free with standard shipping (8-10 business days transit time after order processing). Orders over $199 ship for free with super express shipping (3-5 business days transit time). Orders under $199 can ship with super express shipping for an additional cost of $20.90. For orders under $199, customers can also choose to upgrade their shipping to express shipping (6-8 business days transit time) for an additional cost of $12.90. For orders under $39, standard shipping (8-10 business days transit time) costs $7.90.
Taxes and duties will be displayed at checkout where applicable.
We accept Visa, Mastercard, Discover, American Express and PayPal.
While we're confident you will love the product that you ordered, we do have a return policy in place in case something doesn't live up to your expectation, or if the sizing isn't perfect. You have 30 days to decide if an item is right for you. If you would like to return the item please contact us within 30 days of delivery. Please email service@thehalara.com and indicate the item(s) you would like to return and the reason for your request. Do not send returned items to the sender's address from the package you received. We will not accept any returns without you contacting us first. Once you receive the return confirmation, you may send back the unworn and unwashed products to the address that we provide. We must receive the returns within 30 days of the return confirmation email. Please note that we do not cover return delivery fees. Please keep in mind that we do not accept any returns on underwear.
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