Internet orders usually ship within 2 business days unless an item is back-ordered. We do our best to notify customers if there will be shipping delays while waiting for new stock to arrive. We offer a choice of USPS First Class Mail, USPS Priority Mail, and UPS (Ground and 2-Day). Shipping charges are based on weight and package dimensions and are calculated by the carrier’s own algorithms (USPS or UPS). We understand that customers are sensitive to shipping costs and we do our best to keep costs down. Print-on-demand (POD) items ships separately from another manufacturer. You may see 2 shipping charges in your cart if your order also contains items from the DIG warehouse.
Taxes and duties will be displayed at checkout where applicable.
We accept Visa, American Express, MasterCard, Discover, Amazon Pay, and PayPal.
Our customer service goal is simple: we are committed to providing our customers total satisfaction – every time. Guaranteed. If you are not fully satisfied with your merchandise when you receive it, you may return it or exchange your item(s) for a similar (i.e. same cost) item within 30 days of purchase. Contact us at customerservice@dogisgood.com or call (562) 735-0219 if you have questions. Clearance and Sales Item – The purchase of all sale or clearance items is final. We will not accept returns or exchanges. Neck Gaiters and Masks– The purchase of all neck gaiters and masks is final due to the nature of the product, thank you for your understanding.
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