Please allow 1-3 business days for your order to be processed as it takes a fair amount of time to de-pot, dry, wrap, and box the plants. Additional processing time may be required during Sale or Promotional periods due to above average order volume. We thank you for your patience as we are always working as quickly as possible to pack and ship your orders! We pack our products by hand and take great care to ensure that they arrive at their final destination safely.
Taxes and duties will be displayed at checkout where applicable.
We accept Visa, Mastercard, American Express, and PayPal.
We do not offer returns on live plants, but we will do everything we can to ensure your satisfaction. Please contact us with any questions, comments, or concerns by sending an email to hello@leafandclay.co. Non-perishable products such as pots, soil, and top dressing may be returned unused, unopened, an undamaged up to 30-days from the receipt of goods. Customers are responsible for the return postage cost. Fragile items such as pots need to be packed well with bubble wrap or other protective packing materials to ensure safe delivery. Products returned damaged will not be granted a refund. We advise that you use USPS Priority Mail which includes damage insurance up to $50.
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