Shipping times are estimated in business days. Ground (3-7 business days), Priority (1-2 business days). Weekend deliveries are not available. Ground shipping is not available to all locations. We cannot ship to PO Boxes, or APO/FPO. Whole unit shipments (laptops, Chromebooks, desktops, all in ones, tablets, monitors and projectors) will require a signature for delivery.
For both physical products and software, sales tax will be calculated dependent upon your billing and/or shipping address. Tax-exempt individuals and entities can request a refund of the tax paid on an order. We will need a copy of your tax-exempt certificate and the billing or shipping address on the order must match the address on the certificate. Please include your order number or a copy of your receipt or invoice. You can fax a copy of your certificate, with order number or invoice to 952-253-8760.
We accept Visa, MasterCard, American Express, Discover, Amazon Pay, and Affirm Financing (for purchases of $700 and up).
Acer will accept returns within 15 days of delivery for most hardware products. Shipping will not be refunded. The customer is responsible for the return of the product and must obtain a Return Merchandise Authorization (RMA) from Acer by contacting 1-800-910-2237. Item(s) must be returned within 7 business days of the issuance and receipt of a valid RMA. Returns must include all original packaging, accessories and manuals, not have any missing parts or accessories (e.g, cables, manuals, driver disc) and be in a resaleable condition. If you cause damage to and/or modify the product, you void your right to return. Acer will return such merchandise to the customer. Refunds/credits will not be issued until Acer has received your returned product with a valid RMA and processed it accordingly. Please allow 7-10 business days for processing once we receive your return. Obtaining a RMA number does not extend your Return or Exchange time period. All software purchases are final, Acer does not accept returns on software.
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