We are currently offering complimentary ground shipping on all orders $100+. Please note, any dates provided on-site and in other marketing communications are to be used as guidance only. Lancôme does not guarantee order delivery dates and is not responsible for carrier processing delays. All Lancome-usa.com orders are subject to processing and handling times; we will do our best to get your order processed as fast as possible and handed off to your chosen carrier.
Sales tax might apply depending on state you are shipping to and will be displayed before confirming your order online.
We accept Visa, MasterCard, American Express, Discover, or debit cards with the Visa/MasterCard logo. We do not accept personal checks and money orders, or international forms of payment including non-US credit cards.
If you are not completely satisfied with your order, we accept free returns of any Lancome.com purchase within 30 days of the transaction. Simply click here to initiate a return and generate a free pre-paid label. Please pack the item(s) to be returned in the original packaging if possible and include the sales receipt and/or invoice with any return. For orders purchased before 11/8/2022, please return by carrier of choice to the shipping address at the bottom of this page. If you purchased foundation or a fragrance, please call our customer care team at 1-800-LANCOME (1-800-526-2663).
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