Typically, you should only have to wait a couple of days to receive your game or movie. We deliver our rentals using U.S. Postal Service first class mail, and they estimate the delivery time to be between 2 to 8 business days anywhere in the U.S. Some unexpected delays or postal holidays could occasionally extend their shipping times. We currently ship games and movies via the U.S. Postal Service first class mail from our 2 shipping centers located in: Pittsburgh, Pennsylvania and Los Angeles, California. If you are an active, paying GameFly member, you will receive free standard shipping on all used game or movie purchases. If you select a different shipping method (priority or express), you can see the estimated shipping charges in the Checkout process. If you are selecting to purchase a new game, shipping charges will be applied.
Taxes and duties will be displayed at checkout where applicable.
We accept credit card (Visa, MasterCard, Discover, American Express).
If an item you purchased from GameFly does not operate as intended or is damaged during shipping, you have 14 days from the ship date to notify Customer Service to initiate the return process. Physical items may be returned for a refund if the following conditions are met: You must contact GameFly Customer Service within 14 days of the shipping date to report the issue, after which you will receive a return authorization number (RMA). The returned items must be received by GameFly with an RMA in their original packaging, along with any manuals or documentation that were included with the product.
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