This depends on what you order because there are many warehouses across the country that we have access to for fulfilling orders. Some warehouses take 1 or 2 business days to process and ship your order while other warehouses can take up to 7 business days. If your item is made-to-order, it can take up to two weeks before shipment is arranged. Estimated lead times are available! Simply visit an item’s product page, click on the Specifications tab and you will find the ETA listed under Shipping. You can also contact us with your order number and we can help!.
With the ever-evolving tax laws, most states now charge sales tax. If your state is taxable, tax charges will be generated in your cart at checkout.
We accept Visa, Mastercard, American Express, Discover, and PayPal.
At LightsOnline.com, we hope our fixtures and home décor pieces make a beautiful addition to your home! If for any reason your item isn’t the ideal fit for your home, we want to make it as easy as possible to return so your search for the perfect product can continue! To qualify for a return, the product must be in “Like New” condition and your request should be made within our 30 day grace period following delivery. “Like New” condition means your product remains uninstalled, in its original packaging, free of defect or damage. All returns are subject to a 20 percent restocking fee. If you have any questions about the restocking fee, please call our Customer Service Team at 1-866-688-3562. We understand life can be chaotic, so if you realize after 30 days your product isn't quite the perfect fit for your home and it meets “Like New” eligibility conditions as listed above, contact us to initiate an extended return for Store Credit!.
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