Kootenay Botanicals

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Kootenay Botanicals

6% Cash back

Kootenay Botanicals, Craft Cannabis, Cannabis Delivery In Canada Looking For A Deal? Your time matters to us! Your order will be processed within one business day so you can get your hands on our great products quickly. Our customer service team is dedicated to you and making your experience at Kootenay Botanicals go smoothly!

Special Terms: Member Rewards are not earned on gift wrapping, shipping or delivery fees, promotional credits, discount codes (unless that coupon or discount code is valid and listed within the Service), returns, cancellations, refunds and transaction fees. Member rewards are not eligible on gift card orders, or orders redeemed with a gift card or voucher. Member rewards are not eligible on orders made outside of the US. Member rewards are earned on eligible purchases made through our Program in accordance with our Terms of Service. Additional merchant terms of service may apply.

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Shipping Policy
Kootenay Botanicals has an order minimum of $25. For orders under $200, a flat rate shipping fee of $10 will be added to your order subtotal at checkout. We are happy to offer FREE shipping on all orders equal to or above $200! If your order is split for shipment purposes, as long as the total of the entire order exceeds $200, shipping will be free!.

Tax Policy
With every order, sales tax will be applied to your subtotal at checkout. Your order total will include the tax portion which consists of both GST and HST if applicable and depending per province.

Payment Policy
We accept Visa, MasterCard, and American Express.

Return Policy
Refund requests are handled via a ticketing system, and dealt with in the order that they are received. Refund requests are handled within 24-48 hours of submission. When making a refund request, please be aware that it is our customer service team's decision to determine if it is eligible for a refund based on our policies. Refunds can only be approved for items that are deemed defective, damaged, or lost.

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*one time points reward, minimum purchase and contract length may be necessary and other conditions may apply. Please see the store general terms and conditions and/or store's product specific terms and conditions.