All U.S orders are printed, cut and shipped out of our production facilities in Portland, Oregon, Hawthorn, California and Midway, Florida. All U.K orders are printed, cut and shipped out of our production facility in Cambridge, United Kingdom. All art pieces arrive at your door within 10-12 business days or less from time of purchase. We ship to all 50 states in North America, Canada, Mexico, Ireland and the United Kingdom. A shipment tracking link is automatically sent to you within 5-7 business days of placing your order. Please check your spam folder for this if you don't see it in your inbox after that period. Once you receive your tracking code, you can track your package in real-time, anytime.
Taxes and duties will be displayed at checkout where applicable.
We accept credit card (Visa, MasterCard, Discover, American Express, Diners Club, JCB, UnionPay), PayPal, and Shop Pay.
Every piece we send into the world is protected. At Helm & Oar, every order is automatically insured against damages—whether from (rare) production flaws or the rough journey of shipping. While we will replace any items that were damaged or display production error, we can only issue full refunds to customers who have opted in for order insurance in checkout. Restrictions apply. Full refunds are granted if notified via email within 24 hours of placing your order. Email: support@helmandoar.com. Unfortunately we do not except returns due to a change of heart after that period as each product is custom-made for each order and we don't hold inventory. *We do offer free reprints and exchanges for a different piece if there is even the slightest sign of damage or imperfection to the matting or print itself.
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